[cisco-voip] CUCM 8.6 licenses disappear on reboot

[Jonathan Charles]

Staging the patch now...

On Fri, Jul 6, 2012 at 10:44 PM, Buchanan, James <jbuchanan at presidio.com>wrote:

> That particular version has a few bugs around SELinux. It also has that
> nasty bug where you can’t upload MOH files, which apparently manifested
> itself with your license files. You’ll definitely want to get to 8.6(2a)SU1.
> ****
>
> ** **
>
> *James Buchanan*|* UC Technology Manager *| *Presidio South *|*Presidio Networked Solutions
> *****
>
> *12 Cadillac Dr Ste 130 Brentwood, TN 37027 *|* **jbuchanan at presidio.com**
> *
>
> *D: 615-866-5729* | *F:615-866-5781*  *www.presidio.com*<http://www.presidio.com/>
> ****
>
> ** **
>
> *From:* Jonathan Charles [mailto:jonvoip at gmail.com]
> *Sent:* Friday, July 06, 2012 10:43 PM
> *To:* Buchanan, James
> *Cc:* Ted Nugent; cisco-voip at puck.nether.net
>
> *Subject:* Re: [cisco-voip] CUCM 8.6 licenses disappear on reboot****
>
> ** **
>
> ** **
>
> 8.6.2.20000-2****
>
> On Fri, Jul 6, 2012 at 10:31 PM, Buchanan, James <jbuchanan at presidio.com>
> wrote:****
>
> Wow. What 8.6 specifically were you upgrading to? The latest?****
>
>  ****
>
> *James Buchanan*|* UC Technology Manager *| *Presidio South *|*Presidio Networked Solutions
> *****
>
> *12 Cadillac Dr Ste 130 Brentwood, TN 37027 *|* **jbuchanan at presidio.com**
> ***
>
> *D: 615-866-5729* | *F:615-866-5781*  *www.presidio.com*<http://www.presidio.com/>
> ****
>
>  ****
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Jonathan Charles
> *Sent:* Friday, July 06, 2012 10:26 PM
> *To:* Ted Nugent
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] CUCM 8.6 licenses disappear on reboot****
>
>  ****
>
> TAC fixed it.****
>
>  ****
>
> The server didn't have write rights to the license directory, they added
> it and it works fine now...****
>
>  ****
>
> Weird.****
>
>  ****
>
>  ****
>
> Jonathan****
>
> On Fri, Jul 6, 2012 at 9:38 PM, Ted Nugent <tednugent73 at gmail.com> wrote:*
> ***
>
> only time I've seen that is if i didn't have a good application (upgrade
> license), it would take the DLU and Nodes without error but would do
> exactly what you're seeing... In my case I was pulling the licenses off a
> jump drive to a customer PC and then uploading them, i pulled them directly
> off my OWA email and they worked? think maybe the CM 8 lic file is corrupt?
> perhaps have them issue another upgrade license? ****
>
> On Fri, Jul 6, 2012 at 9:47 PM, Jonathan Charles <jonvoip at gmail.com>
> wrote:****
>
> Pretty cool, ****
>
>  ****
>
> If I restart the license manager, I get this error on the console:****
>
>  ****
>
> Message from syslogd at CCMPUB at Fri Jul  6 20:42:47 2012 ...****
>
> CCMPUB local7 0 : 0: CCMPUB.mnjtech.com: Jul 07 2012 01:42:47.757 UTC :
>  %UC_CALLMANAGER-0-NoFeatureLicense: %[AppID=Cisco
> CallManager][ClusterID=MNJILCCM01-Cluster][NodeID=MNJCCMPUB]: No feature
> license found****
>
>  ****
>
> and this on the CCM Web page:****
>
>  ****
>
>
> Licensing Warnings:
> System is operating on insufficient licenses. Please upload additional
> license files.
> Software Version license is missing. Call Manager Service will not start.
> Please upload SW Feature license file.****
>
>  ****
>
> And the CCM services on the Pub and Sub are stopped... I can re-upload the
> license and start the services.****
>
>  ****
>
>  ****
>
>  ****
>
> Jonathan****
>
>  ****
>
> On Fri, Jul 6, 2012 at 8:18 PM, Jonathan Charles <jonvoip at gmail.com>
> wrote:****
>
> I already did, and they already sent me the DLU and Node licenses...****
>
>  ****
>
> It is the CUCM 8 and the rehosted license that are not showing up after
> upload (and they do pass validation)...****
>
>  ****
>
>  ****
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>  ****
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>  ****
>
>  ****
>
> Jonathan****
>
>  ****
>
> On Fri, Jul 6, 2012 at 8:14 PM, Gregory Wenzel <gwenzel at conres.com> wrote:
> ****
>
> Send you license files to licensing at cisco.com to rehost on new version.
> This works only if u have ucss support.
>
> ________________________________________
> From: cisco-voip-bounces at puck.nether.net [
> cisco-voip-bounces at puck.nether.net] on behalf of Jonathan Charles [
> jonvoip at gmail.com]
> Sent: Friday, July 06, 2012 9:05 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] CUCM 8.6 licenses disappear on reboot****
>
>
> We just upgraded a CUCM 7.1.5 system to 8.6 (using bridge method)...
>
> After you upload the licenses, they do not show in the drop down, but you
> cannot upload them again (says they already exist...)
>
> When you reboot the pub, it says no licenses are loaded and kills the
> CallManager service on all nodes.
>
> You can repeat the cycle, re-upload the licenses and start the services...
> but if you reboot, the licenses disappear again...
>
> Any ideas?
>
>
>
> Jonathan****
>
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>  ****
>
>  ****
>
>  ****
>
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