[cisco-voip] UCCX 7.0 acript with call redirect get please try again after entering menu option 1

[Mike]

Sounds like a CTI CSS issue. I've run into problems where the CTI route
point can't see the dialed number do to a partition/CSS issue.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Monday, July 09, 2012 6:29 PM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: [cisco-voip] UCCX 7.0 acript with call redirect get please try
again after entering menu option 1

 

Attached screen shot and MIVR log file, I'm not spotting the problem. Does
it even try to transfer to 1 based on MIVR log?

 

Dialed CTI Route Point 2410, hear my prompt in the menu, select option 1,
call redirect to 4001 and hear "Please try again".  The 7965 is 4001 in the
none partition, so it should not be a CSS issue.  The CTI Port has access to
Transcoder as 4001 is across WAN/G729, and UCCX is G.711 ulaw.  I can
manually dial 4001.

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