[cisco-voip] CUCM 8.6 licenses disappear on reboot

Tue Jul 10 11:55:10 EDT 2012

I hear ya Jason - I get the same reaction when I mention this list. 

In a world now full of blogs and RSS feeds and forums (and bears, oh my) - the idea of a mailing list seems foreign to some people. It's a powerful tool and the content is top notch as you say. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 

----- Original Message -----
From: "Jason Gurtz" <jasongurtz at npumail.com> 
To: "James Buchanan" <jbuchanan at presidio.com>, "Ryan Ratliff" <rratliff at cisco.com> 
Cc: cisco-voip at puck.nether.net 
Sent: Tuesday, July 10, 2012 11:47:54 AM 
Subject: Re: [cisco-voip] CUCM 8.6 licenses disappear on reboot 

Hopefully, resources like this list would be passed on by Cisco (with 
participation highly encouraged) to the channel at large at your special 
meetings and events. 

Most times, people I talk to are like, "mailing list, huh?" It is easy to 
see the participants in this list are the cream of the crop in cisco-voip 
land. The people we work with are technically OK, but seem unplugged. 
Meanwhile I come from the networking and server infrastructure side with 
little voip experience (just trying to catch up. :) 

I hear ya WRT major version releases and being careful. Unfortunately, our 
reseller regards even the smallest point release as a major upgrade. :( My 
expectation is something like quarterly or semi-annual upgrades to latest 
point release or SU; is that a reasonable expectation? 

Cheers, 

~JasonG 

> -----Original Message----- 
> From: Buchanan, James [mailto:jbuchanan at presidio.com] 
> Sent: Tuesday, July 10, 2012 11:34 
> To: Jason Gurtz; Ryan Ratliff 
> Cc: cisco-voip at puck.nether.net 
> Subject: RE: [cisco-voip] CUCM 8.6 licenses disappear on reboot 
> 
> Speaking from the channel side, I certainly don't take that position. 
> That said, when a new major release comes out (like 9.0), I exercise 
> caution and make sure to read the release notes closely as well as the 
> SRND. With a minor release and a service release, there generally is a 
> reason for it, such as SU1, so in a situation like this one that's been 
> described, I would go straight to SU1, still having read the release 
> notes. A lot of this comes back to experience, and lists like this help 
> all of us share our experiences and go forth better informed. 
> 
> James Buchanan| UC Technology Manager | Presidio South | 
> Presidio Networked Solutions 
> 12 Cadillac Dr Ste 130 Brentwood, TN 37027 | jbuchanan at presidio.com 
> D: 615-866-5729 | F:615-866-5781 www.presidio.com 
> 
> 
> -----Original Message----- 
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip- 
> bounces at puck.nether.net] On Behalf Of Jason Gurtz 
> Sent: Tuesday, July 10, 2012 10:26 AM 
> To: Ryan Ratliff 
> Cc: cisco-voip at puck.nether.net 
> Subject: Re: [cisco-voip] CUCM 8.6 licenses disappear on reboot 
> 
> > I'm curious why each of you would do an upgrade to 8.6(2) base when 
> > SU1 is out there on cisco.com? You still have to order the 8.6(2) 
> > upgrade via PUT to get the license but there's no reason to do the 
> > 2-step 
> upgrade 
> > when SU1 is the desired destination (or should be). 
> 
> I can't speak for any others of course but I can say that our reseller 
is 
> staunchly against upgrading...period. The only time they will recommend 
> an upgrade is when we are actively experiencing a known bug and there is 
> no workaround. This goes for Cisco VOIP as well as more traditional 
> IOS/ASAOS devices. There seems to be a perception and intense fear of 
> "spaghetti code" type issues. e.g. fix this; break that, general 
> likelihood of regressions, etc... With all the bugs and warts 
experienced 
> I'm not sure I would say the fear is unfounded! With no Linux CLI access 
> to actually fix anything, the fear increases. 
> 
> Internally, we are not allowed to do anything unless 
recommended/approved 
> by our reseller. 
> 
> It would be great if Cisco could (broadly) inform the channel 
> (VARs/Resellers/Etc...) about the benefits of keeping software 
up-to-date 
> vs. the "Mainframe Mentality." Also, best practices WRT testing/QA for 
> bugs before roll-out... 
> 
> Again, that's our situation, hoping it's not a widespread one. 
> 
> ~JasonG 
> 
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