[cisco-voip] Outbound dialer settings

[Candese Perez]

Does anyone know if there is a way to configure UCCE w/outbound dialer to
monitor inbound call volume and if it reaches a certain percentage, the
outbound dialer slows down so that inbound calls will become priority for
agents?

All agents in this scenario are blended so they can take both inbound and
outbound calls.

Thanks,

Candese
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