[cisco-voip] Odd Unity Connection problem

[Mike]

I have a issue where a previous engineer setup up certain mailboxes to
redirect back to the operator if they don't answer.

 

I can't find the rule or the configuration he/she did. I did a unity
connection port monitor and I see the call come in and hit the PHTransfer
APP status the Display status says "Answer Phone if Needed"  and State says
" PH Transfer.cde"

 

 

Anyone know a way of tracing this down better?  I checked the users transfer
and greeting settings don't see a problem.

 

Thanks,

Mike

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20120712/071e2117/attachment.html>