[cisco-voip] Issue Unity Express

[Adrian Van Wyk (ZA)]

   Hi All

I am hoping someone can assist
We have a customer with 3 SRST sites with  the following modules installed ISM-SRE-300-K9 on these modules I am running Unity express 8.0.5.

My issue is when the user does the initial setup of their voicemail and go through all the steps it all works EXCEPT for when they record their name it seems to record but when you dial in you get dead air instead of their name when the MSG is played

e.g. "Sorry (Blank instead of name) is not available please leave a message after the tone"

Adrian

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