[cisco-voip] Tac poop pooped Unity Connection Hardware failure

Ryan Ratliff rratliff at cisco.com
Tue Jul 17 10:45:55 EDT 2012


The 4:42AM alarm is a monthly self-test that includes a full battery discharge, thus the alarm.  I don't recall seeing a battery failure that recovered itself, typically once they go they are dead.    Are there any other messages around this alarm in the syslog that give a clue as to what is going on?

-Ryan

On Jul 17, 2012, at 10:28 AM, Scott Voll wrote:

OK, I understand that the below message is typically a bug and shows up at 4:42am the first of each month.  Have seen it for years now.  

 At Mon Jul 16 17:54:44 PDT 2012 on node UnityConnection, the following HardwareFailure events generated: 

hwStringMatch : Jul 16 17:54:30 UnityConnection daemon 4 Director Agent: LSIESG_AlertIndication 500605B001AAECE0 BBU disabled; changing WB virtual disks to WT Sev: 3.

AppID : Cisco Syslog Agent

ClusterID : 

NodeID : UnityConnection

 TimeStamp : Mon Jul 16 17:54:30 PDT 2012

But I'm not getting it multiple times a month at times other than 4:42am.

opened a TAC case and they just say it's the bug.  I'm thinking that the Battery is going out.  am I incorrect in my thinking?

TIA

Scott

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