[cisco-voip] Unity Connection 8.0.3 problem

[Mike]

I have an issues where if a call is transferred from a legacy attendant
console it does not roll to the users voicemail. If anyone else transfers a
call it goes to the user voicemail.

 

The attendant console has a pilot of 1482.

 

LastRedirectingId is 1422 on both debugs but one goes to VM and the other
goes Honor Operator

 

Below is a debug from UC port monitor.

 

01:31:24, New Call, CalledId=1482,  RedirectingId=1482,  Origin=16,
Reason=4,  CallGuid=86CDBED4998444EB91C68453BDFEC865,  CallerName=,
LastRedirectingId=1422,  LastRedirectingReason=4,
PortDisplayName=PhoneSystem-1-001,[Origin=Unknown],[Reason=Forward No
Answer]

01:31:24, AttemptForward

01:31:24, State - AttemptForward.cde!Dummy

01:31:24, Event is [NULL]

01:31:24, PHTransfer

01:31:24, State - PHTransfer.cde!LoadInfo

01:31:24, Event is [TrueEvent]

01:31:24, PHGreeting

01:31:25, State - PHGreeting.cde!PlayGreeting

01:31:25, Call answered if needed

01:31:25, Playing greeting for Subscriber:  Honor Operator

01:31:25, Event is [NULL]

01:31:25, PHTransfer

01:31:25, State - PHTransfer.cde!LoadInfo

01:31:25, Answer Phone if needed

01:31:25, Event is [FalseEvent]

01:31:25, State - PHTransfer.cde!CheckPlayTransferIntro

01:31:25, Event is [TrueEvent]

01:31:25, State - PHTransfer.cde!PlayTransferIntro

01:31:26, Event is [NULL]

01:31:26, State - PHTransfer.cde!XferCall

01:31:27, Event is [HangupEvent]

01:31:27, State - PHTransfer.cde!DoHangUp

01:31:27, Event is [HangupEvent]

01:31:28, Idle

 

 

Here is one from a normal station:

 

01:39:51, New Call, CalledId=1422,  RedirectingId=1422,  Origin=16,
Reason=4,  CallGuid=3E8C74F1776A44569FAA08838FB43D97,  CallerName=HF
Conference Rm,  LastRedirectingId=1422,  LastRedirectingReason=4,
PortDisplayName=PhoneSystem-1-003,[Origin=Unknown],[Reason=Forward No
Answer]

01:39:51, AttemptForward

01:39:51, State - AttemptForward.cde!Dummy

01:39:51, Event is [NULL]

01:39:51, PHTransfer

01:39:51, State - PHTransfer.cde!LoadInfo

01:39:51, Event is [TrueEvent]

01:39:51, PHGreeting

01:39:51, State - PHGreeting.cde!PlayGreeting

01:39:51, Call answered if needed

01:39:51, Playing greeting for Subscriber:  Joan Narducci

 

01:39:53, Event is [HangupEvent]

01:39:53, State - PHGreeting.cde!DoHangup

01:39:53, Event is [HangupEvent]

01:39:53, Idle

 

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