[cisco-voip] SRST issues/errors

Tue Jun 5 14:42:54 EDT 2012

I'm running 15.1(4)M3, which is pretty recent. It did give me the EULA prompt when I entered call-manager-fallback mode, which is great, but it really should have given me some sort of error/prompt when I reboot the router after a new ios upgrade. I always boot with a console attached to see any errors/messages and nothing about SRST EULA was presented. 

Oh well, not a big deal, builds troubleshooting skills. ;) 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 

----- Original Message -----
From: "Jason Aarons (AM)" <jason.aarons at dimensiondata.com> 
To: lelio at uoguelph.ca 
Cc: cisco-voip at puck.nether.net 
Sent: Tuesday, June 5, 2012 2:35:50 PM 
Subject: Re: [cisco-voip] SRST issues/errors 

I think newer ios has bug where configuring call-manager-fallback is not prompting for EULA, as I had this exact issue on a very new ios recently. 

Sent from my Android phone using TouchDown (www.nitrodesk.com) 

-----Original Message----- 
From: Lelio Fulgenzi [lelio at uoguelph.ca] 
Received: Tuesday, 05 Jun 2012, 2:32pm 
To: Jason Aarons (AM) [jason.aarons at us.didata.com] 
CC: cisco-voip at puck.nether.net (cisco-voip at puck.nether.net) [cisco-voip at puck.nether.net] 
Subject: Re: [cisco-voip] SRST issues/errors 

debug ephone register was the key to finding the issue: 

Jun 5 14:19:05.336: ephone-(-1) Allow any Skinny Server IP address 10.104.13.203SEP000F24C6A034: Registration failed. Max phone count reached 

however, not for what you might expect. 

i had "max-ephones 10" defined, which i thought was enough, but i figured, what the heck, bump it up! well, after entering "call-manager-fallback" on CLI, i was presented to accept the SRST license agreement! 

i'm guessing a software upgrade must have triggered a EULA prompt. 

go figure. now working, no problem. 

thanks Jason. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 

----- Original Message -----
From: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
To: "Jason Aarons (AM)" <jason.aarons at dimensiondata.com> 
Cc: "cisco-voip at puck.nether.net (cisco-voip at puck.nether.net)" <cisco-voip at puck.nether.net> 
Sent: Tuesday, June 5, 2012 2:05:17 PM 
Subject: Re: [cisco-voip] SRST issues/errors 

I was going to look at firmware versions next, but I was pretty sure I was using the latest available for each phone. Here's some more details: 

vgw-annu-a#show call-manager-fallback 
CONFIG (Version=8.6) 
===================== 
Version 8.6 
Max phoneload sccp version 17 
Max dspfarm sccp version 18 
For on-line documentation please see: 
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_series_home.html 

>From Cisco Unified SRST 8.6 Supported Firmware, Platforms, Memory, and Voice Products : 

=== 
Model SRST Version On CUCM/phone 
Cisco ATA-187 cmterm-ata187.9-0-3-0 APP187.9-0-3-0 
Cisco Unified IP Phone 7912 CP7912080004SCCP080108A CP7912080004SCCP080108A 
Cisco Unified IP Phone 7960G P00308010200 P00308010200 
=== 

OK, so it's not firmware load then. 

I'm going to do a line by line comparison with a working SRST version, but I was pretty sure I had everything. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 

----- Original Message -----
From: "Jason Aarons (AM)" <jason.aarons at dimensiondata.com> 
To: cisco-voip at puck.nether.net, lelio at uoguelph.ca 
Sent: Tuesday, June 5, 2012 1:12:35 PM 
Subject: RE: [cisco-voip] SRST issues/errors 

Ia that load compatible with ver of srst. 

Sent from my Android phone using TouchDown (www.nitrodesk.com) 

-----Original Message----- 
From: Lelio Fulgenzi [lelio at uoguelph.ca] 
Received: Tuesday, 05 Jun 2012, 1:06pm 
To: cisco-voip at puck.nether.net (cisco-voip at puck.nether.net) [cisco-voip at puck.nether.net] 
Subject: [cisco-voip] SRST issues/errors 

I'm trying to setup a quick SRST config to test some new ACLs but I'm having problems getting the phones to register with the SRST router. 

The errors I am seeing are: 

Jun 5 2012 12:12:52.795: %IPPHONE-6-REG_ALARM: Name=SEP000F24AAA1D5 Load=CP7912080004SCCP080108A Last=Phone-Reg-Rej 
Jun 5 2012 12:14:01.023: %IPPHONE-6-REG_ALARM: 24: Name=SEP000F24C6A034 Load=8.1(2.0) Last=Phone-Reg-Rej 

I'm testing with a 7960 and 7912 and ATA187. 

The SRST config is pretty simple as far as I know: 

! 
application 
global 
service alternate Default 
! 
! 
call-manager-fallback 
secondary-dialtone 9 
max-conferences 4 gain -6 
transfer-system full-consult 
limit-dn 7910 1 
limit-dn 7912 1 
limit-dn 7935 1 
limit-dn 7940 2 
limit-dn 7945 2 
limit-dn 7960 6 
limit-dn 7962 6 
limit-dn 7965 6 
limit-dn 7970 8 
ip source-address 10.104.13.203 port 2000 
max-ephones 10 
max-dn 20 dual-line preference 5 
system message primary Backup Phone System Active 
keepalive 60 
mwi relay 
moh 3beeps.wav 
time-zone 12 
time-format 24 
! 

Anyone got any ideas? 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 

itevomcid 
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