[cisco-voip] SRST issues/errors

Tue Jun 5 14:35:50 EDT 2012

I think newer ios has bug where configuring call-manager-fallback is not prompting for EULA, as I had this exact issue on a very new ios recently.

Sent from my Android phone using TouchDown (www.nitrodesk.com)

-----Original Message-----
From: Lelio Fulgenzi [lelio at uoguelph.ca]
Received: Tuesday, 05 Jun 2012, 2:32pm
To: Jason Aarons (AM) [jason.aarons at us.didata.com]
CC: cisco-voip at puck.nether.net (cisco-voip at puck.nether.net) [cisco-voip at puck.nether.net]
Subject: Re: [cisco-voip] SRST issues/errors

debug ephone register was the key to finding the issue:

________________________________
Jun  5 14:19:05.336: ephone-(-1) Allow any Skinny Server IP address 10.104.13.203SEP000F24C6A034: Registration failed. Max phone count reached
________________________________

however, not for what you might expect.

i had  "max-ephones 10" defined, which i thought was enough, but i figured, what the heck, bump it up! well, after entering "call-manager-fallback" on CLI, i was presented to accept the SRST license agreement!

i'm guessing a software upgrade must have triggered a EULA prompt.

go figure. now working, no problem.

thanks Jason.

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
                              - LFJ (with apologies to Mr. Popeil)

________________________________
From: "Lelio Fulgenzi" <lelio at uoguelph.ca>
To: "Jason Aarons (AM)" <jason.aarons at dimensiondata.com>
Cc: "cisco-voip at puck.nether.net (cisco-voip at puck.nether.net)" <cisco-voip at puck.nether.net>
Sent: Tuesday, June 5, 2012 2:05:17 PM
Subject: Re: [cisco-voip] SRST issues/errors

I was going to look at firmware versions next, but I was pretty sure I was using the latest available for each phone. Here's some more details:

vgw-annu-a#show call-manager-fallback
CONFIG (Version=8.6)
=====================
Version 8.6
Max phoneload sccp version 17
Max dspfarm sccp version 18
For on-line documentation please see:
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_series_home.html

From Cisco Unified SRST 8.6 Supported Firmware, Platforms, Memory, and Voice Products <http://www.cisco.com/en/US/docs/voice_ip_comm/cusrst/requirements/guide/srs86spc.htm>   :

===
Model                           SRST Version                  On CUCM/phone
Cisco ATA-187                   cmterm-ata187.9-0-3-0         APP187.9-0-3-0
Cisco Unified IP Phone 7912     CP7912080004SCCP080108A       CP7912080004SCCP080108A
Cisco Unified IP Phone 7960G    P00308010200                  P00308010200
===

OK, so it's not firmware load then.

I'm going to do a line by line comparison with a working SRST version, but I was pretty sure I had everything.

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
                              - LFJ (with apologies to Mr. Popeil)

________________________________
From: "Jason Aarons (AM)" <jason.aarons at dimensiondata.com>
To: cisco-voip at puck.nether.net, lelio at uoguelph.ca
Sent: Tuesday, June 5, 2012 1:12:35 PM
Subject: RE: [cisco-voip] SRST issues/errors

Ia that load compatible with ver of srst.

Sent from my Android phone using TouchDown (www.nitrodesk.com)

-----Original Message-----
From: Lelio Fulgenzi [lelio at uoguelph.ca]
Received: Tuesday, 05 Jun 2012, 1:06pm
To: cisco-voip at puck.nether.net (cisco-voip at puck.nether.net) [cisco-voip at puck.nether.net]
Subject: [cisco-voip] SRST issues/errors

I'm trying to setup a quick SRST config to test some new ACLs but I'm having problems getting the phones to register with the SRST router.

The errors I am seeing are:

Jun  5 2012 12:12:52.795: %IPPHONE-6-REG_ALARM: Name=SEP000F24AAA1D5 Load=CP7912080004SCCP080108A Last=Phone-Reg-Rej
Jun  5 2012 12:14:01.023: %IPPHONE-6-REG_ALARM: 24: Name=SEP000F24C6A034 Load=8.1(2.0) Last=Phone-Reg-Rej

I'm testing with a 7960 and 7912 and ATA187.

The SRST config is pretty simple as far as I know:

!
application
 global
  service alternate Default
 !
!
call-manager-fallback
 secondary-dialtone 9
 max-conferences 4 gain -6
 transfer-system full-consult
 limit-dn 7910 1
 limit-dn 7912 1
 limit-dn 7935 1
 limit-dn 7940 2
 limit-dn 7945 2
 limit-dn 7960 6
 limit-dn 7962 6
 limit-dn 7965 6
 limit-dn 7970 8
 ip source-address 10.104.13.203 port 2000
 max-ephones 10
 max-dn 20 dual-line preference 5
 system message primary Backup Phone System Active
 keepalive 60
 mwi relay
 moh 3beeps.wav
 time-zone 12
 time-format 24
!

Anyone got any ideas?

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
                              - LFJ (with apologies to Mr. Popeil)

itevomcid
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