[cisco-voip] CAD login screen, extension box.

Ryan LaFountain rlafount at cisco.com
Fri Jun 8 12:01:33 EDT 2012


80% of the CAD code is shared between UCCX and UCCE. In UCCE, you specify an instrument ID when you login, so I assume this is just carryover from the UCCE CAD code. 

That is my best guess, not familiar enough with UCCE to be 100% sure. 

Thank you, 

Ryan LaFountain
Unified Contact Center
Cisco Services
Direct: +1 919 392 9898
Hours: M - F 9:00am - 5:00pm Eastern Time



On Jun 8, 2012, at 11:03 AM, Roger Wiklund wrote:

> I dont get it.
> 
> Even if you use EM, you still have to specify an IPCC extension for
> the end user, hence the userid is always tied to the same extension.
> So userid and password should be enough?
> 
> /Roger
> 
> 
> On Fri, Jun 8, 2012 at 4:22 PM, Jason Aarons (AM)
> <jason.aarons at dimensiondata.com> wrote:
>> So for testing I can change the username and extension J Someone sits down
>> at desk they can login with Extension Mobility and into CAD with their
>> username/extension.
>> 
>> 
>> 
>> From: cisco-voip-bounces at puck.nether.net
>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Roger Wiklund
>> Sent: Friday, June 08, 2012 10:09 AM
>> To: Cisco VOIP
>> Subject: [cisco-voip] CAD login screen, extension box.
>> 
>> 
>> 
>> 
>> 
>> Stupid question perhaps, but why is there a box for extension nr when
>> you login CAD?
>> You can only have one IPCC extension for the end user so even have
>> that box there?
>> 
>> Thanks
>> /Roger
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>> 
>> 
>> itevomcid
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