[cisco-voip] 7961G Can't do conf call

[Paul]

ad-hoc conferencing will only require transcoders when different codecs are involved.

are these phones in the same physical location, device pool, region etc?

If they're all the same in every way, I would try to delete the problem phone and re-insert it into the database and see if that does anything.

make sure your regions are explicitly defined, I've seen problems happen when the "Default" is left in the definitions


________________________________
From: Mike O <mikeeo at msn.com>
To: pav.ccie at gmail.com 
Cc: cisco-voip at puck.nether.net 
Sent: Wednesday, June 13, 2012 11:31 AM
Subject: Re: [cisco-voip] 7961G Can't do conf call



I just checked the MRG and no transcoder is defined. Does Ad-Hoc conferences require transcoders or just MTP?

Thanks,
Mike


> Date: Wed, 13 Jun 2012 10:04:20 -0500
> From: pav.ccie at gmail.com
> To: mikeeo at msn.com
> CC: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] 7961G Can't do conf call
> 
> Mike,
> 
> The symptoms you describe sound like a media cut-through error.
> If it was a signaling issue, you would see some kind of a display text
> update on the phone.
> Can you check and see if the "Transcoder Out Of Resources" counter
> increments when the conference fails ?
> 
> -Pavan
> 
> On Wed, Jun 13, 2012 at 9:49 AM, Mike O <mikeeo at msn.com> wrote:
> > Neither phone has recording or spanning enabled
> >
> > ________________________________
> > Date: Wed, 13 Jun 2012 10:39:20 -0400
> > From: tednugent73 at gmail.com
> > To: mikeeo at msn.com
> > CC: cisco-voip at puck.nether.net
> > Subject: Re: [cisco-voip] 7961G Can't do conf call
> >
> >
> > Do you have recording profiles enabled on either phone?
> > On Jun 13, 2012 10:35 AM, "Mike O" <mikeeo at msn.com> wrote:
> >
> > I have a weird one.
> >
> > CM ver 6.1.4.1190-3
> >
> > 2 users both with 7961G's and identical settings one can do a conf call and
> > one can't. With the one that can't do conf call we can call out to each
> > party then hit the confn soft key and both calls drop. On the other phone it
> > works fine.
> >
> > I've swapped the phones copied the profile etc.. no go.