[cisco-voip] ccmuser & end-user guides

Ryan Ratliff rratliff at cisco.com
Thu Jun 21 15:46:43 EDT 2012


If you replace the '86' in the filename with '85' does it find the file?  I think it's odd that an 8.5 CUCM would link to an 8.6 doc.

-Ryan

On Jun 21, 2012, at 3:19 PM, Ovidiu Popa wrote:

This is what I have

Active Master Version: 8.5.1.13900-5
Active Version Installed Software Options: 
cm-locale-fr_FR-8.5.1.2100-1.cop
cm-locale-combined_network-8.5.1.2100-1.cop

Regards,
Ovidiu

On 21/Jun/12 7:54 PM, Ryan Ratliff wrote:
> 
> What version of the French locale is installed on that server?
> 
> -Ryan
> 
> On Jun 21, 2012, at 10:37 AM, Ovidiu Popa wrote:
> 
> Thanks Ryan
> 
> I must be hitting a bug as the link is not working for 6941 users on 8.5.1.13900-5. You are right the link is localized. 
> Too bad that we cannot replace the default files, I was kind of hoping to be able to fix this myself...
> 
> Regards,
> Ovidiu
> 
> 
> 
> HTTP Status 404 - /PhoneGuides/locales/fr_fr/PhoneOnlineGuide/6921_41_61/6921enu86.pdf 
> 
> type: Status report 
> 
> message: /PhoneGuides/locales/fr_fr/PhoneOnlineGuide/6921_41_61/6921enu86.pdf 
> 
> description: The requested resource (/PhoneGuides/locales/fr_fr/PhoneOnlineGuide/6921_41_61/6921enu86.pdf) is not available. 
> 
> 
> 
> On Thu, Jun 21, 2012 at 4:27 PM, Ryan Ratliff <rratliff at cisco.com> wrote:
> The User Guides for phones are updated with each UCM version.  I do believe they are localized and no, you cannot replace them with customized files.
> 
> -Ryan
> 
> On Jun 20, 2012, at 12:54 PM, Ovidiu Popa wrote:
> 
> Hello everyone
> 
> The ccmuser page has a link to an end-user guide (pdf file). My questions:
> - are these pdf guides updated wih every cop.sgn firmware upgrade?
> - is localization applied to the file i.e. if the user has his language changed will the link follow that configuration?
> - can we replace the default files with our customized versions and if yes how?
> 
> Thank for your input.
> 
> Regards,
> Ovidiu
> 
> 
> 
> 
> 
> 
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> 
> 
> 
> 


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