[cisco-voip] ccmuser & end-user guides

[Ovidiu Popa]

Nope. Same result

     HTTP Status 404 - 
/PhoneGuides/locales/fr_fr/PhoneOnlineGuide/6921_41_61/6921enu85.pdf
     type: Status report

     message: 
/PhoneGuides/locales/fr_fr/PhoneOnlineGuide/6921_41_61/6921enu85.pdf

     description: The requested resource 
(/PhoneGuides/locales/fr_fr/PhoneOnlineGuide/6921_41_61/6921enu85.pdf) 
is not available.


Kind of a mess with the url's. Double-checked to make sure but here's 
what I got:

For a 7975 user:
     Manuel du téléphone IP Cisco Unified 7975G pour Cisco Unified 
Communications Manager 7.0(SCCP et SIP)
     pdf reference = OL-17369-01
     URL works in ccmuser : 
/PhoneGuides/locales/fr/PhoneOnlineGuide/7975/7975sccp.pdf

     Note that it's version 7.0

For a 7962 user
     Manuel des téléphones IP Cisco Unified 7962G et 7942G pour Cisco 
Unified Communications Manager 7.0 (SCCP et SIP)
     pdf reference = OL-17124-01
     URL works in ccmuser : 
/PhoneGuides/locales/fr/PhoneOnlineGuide/7962/6242sccp.pdf

     Please note the 6242 at the end. It is not my typo... And yes it's 
still version 7.0


For a 6941 user
     URL does not works in ccmuser :    
/PhoneGuides/locales/fr_fr/PhoneOnlineGuide/6921_41_61/6921enu86.pdf

For a 6921 user
     URL does not works in ccmuser :    
/PhoneGuides/locales/fr_fr/PhoneOnlineGuide/6921_41_61/6921enu86.pdf

Using your suggestion found some more weird results using trial and 
error. Both links below point to a quick start guide for a 6921 on the 
same server...
     /PhoneGuides/locales/fr/PhoneOnlineGuide/6921_41_61/6921sccp.pdf
     /PhoneGuides/locales/fr_fr/PhoneOnlineGuide/6921_41_61/6921sccp.pdf


     Point 1. Didn't know the quick start guides are on the server...
     Point 2. fr in the URL does the same thing as the fr_fr

     DÉMARRAGE RAPIDE Téléphone IP Cisco Unified 6921
     pdf info = Publié le 21 août 2009, OL-20550-01


Regards,
Ovidiu


On 21/Jun/12 9:46 PM, Ryan Ratliff wrote:
> If you replace the '86' in the filename with '85' does it find the 
> file?  I think it's odd that an 8.5 CUCM would link to an 8.6 doc.
>
> -Ryan
>
> On Jun 21, 2012, at 3:19 PM, Ovidiu Popa wrote:
>
> This is what I have
>
> Active Master Version: 8.5.1.13900-5
> Active Version Installed Software Options:
> cm-locale-fr_FR-8.5.1.2100-1.cop
> cm-locale-combined_network-8.5.1.2100-1.cop
>
> Regards,
> Ovidiu
>
> On 21/Jun/12 7:54 PM, Ryan Ratliff wrote:
>> What version of the French locale is installed on that server?
>>
>> -Ryan
>>
>> On Jun 21, 2012, at 10:37 AM, Ovidiu Popa wrote:
>>
>> Thanks Ryan
>>
>> I must be hitting a bug as the link is not working for 6941 users 
>> on 8.5.1.13900-5. You are right the link is localized.
>> Too bad that we cannot replace the default files, I was kind of 
>> hoping to be able to fix this myself...
>>
>> Regards,
>> Ovidiu
>>
>>
>>
>> HTTP Status 404 - 
>> /PhoneGuides/locales/fr_fr/PhoneOnlineGuide/6921_41_61/6921enu86.pdf
>>
>> type: Status report
>>
>> message: 
>> /PhoneGuides/locales/fr_fr/PhoneOnlineGuide/6921_41_61/6921enu86.pdf
>>
>> description: The requested resource 
>> (/PhoneGuides/locales/fr_fr/PhoneOnlineGuide/6921_41_61/6921enu86.pdf) is 
>> not available.
>>
>>
>>
>> On Thu, Jun 21, 2012 at 4:27 PM, Ryan Ratliff <rratliff at cisco.com 
>> <mailto:rratliff at cisco.com>> wrote:
>>
>>     The User Guides for phones are updated with each UCM version.  I
>>     do believe they are localized and no, you cannot replace them
>>     with customized files.
>>
>>     -Ryan
>>
>>     On Jun 20, 2012, at 12:54 PM, Ovidiu Popa wrote:
>>
>>     Hello everyone
>>
>>     The ccmuser page has a link to an end-user guide (pdf file). My
>>     questions:
>>     - are these pdf guides updated wih every cop.sgn firmware upgrade?
>>     - is localization applied to the file i.e. if the user has his
>>     language changed will the link follow that configuration?
>>     - can we replace the default files with our customized versions
>>     and if yes how?
>>
>>     Thank for your input.
>>
>>     Regards,
>>     Ovidiu
>>
>>
>>
>>
>>
>>
>>     _______________________________________________
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>>     cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
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>>
>>
>>
>>
>
>

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