[cisco-voip] Cisco Agent Desktop 9 release notes

Matthew Loraditch MLoraditch at heliontechnologies.com
Mon Jun 25 12:24:24 EDT 2012


You know that finesse desktop they have introduced for CCE? I would make an educated guess that a lot of work is going into getting that to UCCX  and not much into what will be the legacy client...


Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284    

Twitter  |  Facebook  | Website  |  Email Support



-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Roger Wiklund
Sent: Monday, June 25, 2012 12:21 PM
To: Cisco VOIP
Subject: [cisco-voip] Cisco Agent Desktop 9 release notes

Well that's disappointing...

New and Changed Information

Cisco Agent Desktop Release 9.0 introduces the following features:
Release 9.0(1):
. Support for Cisco AnyConnect Secure Mobility Client Release 3.0 . Support for JRE 1.6.0 build 31 or later builds of 1.6.0 for CAD-BE . Support for Microsoft SQL Server 2008 R2 (64-bit)

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cad_enterprise/cadenterprise9_0/release/notes/cad90ccern.pdf

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip



More information about the cisco-voip mailing list