[cisco-voip] Cisco Agent Desktop 9 release notes
Matthew Loraditch
MLoraditch at heliontechnologies.com
Mon Jun 25 12:24:24 EDT 2012
You know that finesse desktop they have introduced for CCE? I would make an educated guess that a lot of work is going into getting that to UCCX and not much into what will be the legacy client...
Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA
1965 Greenspring Drive
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-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Roger Wiklund
Sent: Monday, June 25, 2012 12:21 PM
To: Cisco VOIP
Subject: [cisco-voip] Cisco Agent Desktop 9 release notes
Well that's disappointing...
New and Changed Information
Cisco Agent Desktop Release 9.0 introduces the following features:
Release 9.0(1):
. Support for Cisco AnyConnect Secure Mobility Client Release 3.0 . Support for JRE 1.6.0 build 31 or later builds of 1.6.0 for CAD-BE . Support for Microsoft SQL Server 2008 R2 (64-bit)
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cad_enterprise/cadenterprise9_0/release/notes/cad90ccern.pdf
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