[cisco-voip] Cisco Agent Desktop 9 release notes

Roger Wiklund roger.wiklund at gmail.com
Mon Jun 25 12:29:15 EDT 2012


Sure hope so, there are no release notes for the UCCX 9 afaik.

/Roger

On Mon, Jun 25, 2012 at 6:24 PM, Matthew Loraditch
<MLoraditch at heliontechnologies.com> wrote:
> You know that finesse desktop they have introduced for CCE? I would make an educated guess that a lot of work is going into getting that to UCCX  and not much into what will be the legacy client...
>
>
> Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA
>
> 1965 Greenspring Drive
> Timonium, MD 21093
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>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Roger Wiklund
> Sent: Monday, June 25, 2012 12:21 PM
> To: Cisco VOIP
> Subject: [cisco-voip] Cisco Agent Desktop 9 release notes
>
> Well that's disappointing...
>
> New and Changed Information
>
> Cisco Agent Desktop Release 9.0 introduces the following features:
> Release 9.0(1):
> . Support for Cisco AnyConnect Secure Mobility Client Release 3.0 . Support for JRE 1.6.0 build 31 or later builds of 1.6.0 for CAD-BE . Support for Microsoft SQL Server 2008 R2 (64-bit)
>
> http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cad_enterprise/cadenterprise9_0/release/notes/cad90ccern.pdf
>
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