[cisco-voip] Unity Connection 8.x Caller Input error

[Leetun, Rob]

The caller input button is set to go to a call handler.

From: Heim, Dennis [mailto:Dennis.Heim at wwt.com]
Sent: Wednesday, June 27, 2012 4:52 AM
To: Leetun, Rob; cisco-voip at puck.nether.net
Subject: RE: Unity Connection 8.x Caller Input error

What is your error greeting set to?

Dennis Heim
Sr. UC Engineer
World Wide Technology
Office: 314.212.1814
Email: dennis.heim at wwt.com<mailto:dennis.heim at wwt.com>
www.wwt.com<http://www.wwt.com/>

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net]<mailto:[mailto:cisco-voip-bounces at puck.nether.net]> On Behalf Of Leetun, Rob
Sent: Wednesday, June 27, 2012 1:04 AM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Unity Connection 8.x Caller Input error


Hi,



When I press 2 during a Unity Connection greeting, the system routes the option to the wrong number.  In fact, any greeting that I configure to route to a specific number by pressing 2 goes to the same wrong  call handler greeting.



Recently an engineer in our shop changed the certificates in Unity Connection and enabled LDAP.  Prior to those changes we never had this problem with caller input during a greeting.



Thought?



Thanks for the help.



Rob
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