[cisco-voip] Bogen UTI1 + ATA187

Matthew Loraditch MLoraditch at heliontechnologies.com
Fri Jun 29 07:30:41 EDT 2012


8.6.2.21900 ATA is on 9.2.1


Matthew G. Loraditch – CCNP-Voice, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>


From: Tim Frazee [mailto:tfrazee at gmail.com]
Sent: Thursday, June 28, 2012 10:59 PM
To: Matthew Loraditch
Cc: Cisco VOIP
Subject: Re: [cisco-voip] Bogen UTI1 + ATA187

Yes, we had this problem. It's a problem where the ats doesn't see the supervisory signal to let go of the call. We opened a case months ago and Cisco made some changes to how the busy tone is configured.

What rev of ucm and phone load?
-tim

On Jun 27, 2012, at 11:17 AM, Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:
Anyone ever had this connection where you get a busy signal on the paging system for 30-60 seconds after hanging up the phone? I’m thinking it’s a setting on the bogen, but am not onsite with my tech and don’t usually handle the bogen side.
Thx!

Matthew G. Loraditch – CCNP-Voice, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>


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