[cisco-voip] Anyone know whether or not Trace would show a CFwdAll event??

[Tim Reimers]

That's about what I thought it would be like--- realising how many
places could possibly initiate a CfwdAll event... CCMUser, manual config
in UCMAdmin, one of a dozen phones with the line appearance, etc...

 

Thanks Wes -- 

 

From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Thursday, March 01, 2012 4:25 PM
To: Tim Reimers
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Anyone know whether or not Trace would show a
CFwdAll event??

 

CCM SDI traces would show the change notification for setting or
clearing forwarding.

 

unfortunately that is the back side of a black box.

 

something, somewhere in the network sets the forward.

that is written into the database on that node and generates change
notification on that node.

 

database replication copies that configuration change to all other nodes
in the cluster

all other nodes generate change notification locally

 

 

Finding the node and interface that initiated the CFA can be
challenging.  To get this you really need CLI, AXL, ccmadmin, ccmuser,
tomcat, ccm sdi and sdl, and cti sdi and sdl traces from all nodes in
the cluster.  Then mix in some architecture knowledge and several hours
of searching through text files and you might find the precipitating
event.  Open a TAC case if you need assistance.

 

In the mean time pester your account team, and any UC product managers
you know, about delivering the enhancement request

CSCsy52793    Solution Enhancement: Configuration Change Management

 

 

Regards,

Wes

 

 

 

 

 

On Mar 1, 2012, at 3:37 PM, Tim Reimers wrote:

 

hi all -

 

I have a scenario where we believe that a key DN got CFwdAll set to
another inside extension --- at least from empirical behavior I suspect
that's how it happened..

(calls to key DN number all went to a particular extension#..)

 

Does anyone know whether that change on a phone DN would show up in
Trace logs or someplace like that where I could verify it?

 

thanks, Tim

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