[cisco-voip] My client wants to monitor 911 calls

[Eric Butcher]

Is Cisco Emergency Responder or Singlewire Call-Aware or a CDR-based solution not an option for your client?  The missed calls directory can be cleared very easily/accidentally and a solution of this nature could be unreliable for getting calls out to emergency services when compared to the aforementioned solutions.



Eric Butcher

Cisco Unified Communications Engineer
CDW Professional Services

11711 N Meridian, Ste 225

Carmel, IN  46032
( 317.569.4282 – Single Number Reach
＊ eric.butcher at cdw.com<mailto:eric.butcher at cdw.com>

http://www.cdw.com/



From: Gregory Wenzel <gwenzit at gmail.com<mailto:gwenzit at gmail.com>>
Date: Sun, 4 Mar 2012 11:49:11 -0500
To: cisco-voip <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] My client wants to monitor 911 calls



Would i place a blf with 911 will that show missed calls directory where the call originated from?
I would think if i added a line with 911 that would totally prevent calls from getting to 911, not sure how to proceed.
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