[cisco-voip] can't delete because it's a primary phone

[Faye Day]

Wouldn’t both the primary phone and the softphone be using the same extension? If so, just search by extension.

Faye Day

Wilson County Technology Services
Assistant Director
(252) 206-1024
(252) 265-5960 fax

Opinions in this message may not represent the policy of Wilson County. Email correspondence to and from me, in connection with the transaction of public business, is subject to the North Carolina Public Records Law and may be disclosed to third parties.

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Friday, March 09, 2012 3:31 PM
To: Scott Voll
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] can't delete because it's a primary phone

Not sure if this completely helps, but if you do a CDR search on userID and then search for the first name of the user, it will give you a list of devices using that userID.

Of course, this doesn't help if you don't have userIDs assigned to the phones, but chances are, with what you're doing, you might.

Lelio


---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
                              - LFJ (with apologies to Mr. Popeil)

________________________________
From: "Scott Voll" <svoll.voip at gmail.com>
To: cisco-voip at puck.nether.net
Sent: Friday, March 9, 2012 3:20:20 PM
Subject: [cisco-voip] can't delete because it's a primary phone

Any way to figure out what softphone is using a phone as it's primary so I can delete the primary?

CM 7.1

TIA

Scott

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