[cisco-voip] Calling Party - Call Forward - Route Lists

Bob Fronk Bob at btrfronk.com
Mon Mar 12 09:27:26 EDT 2012


Good morning group.

CUCM Version - 6.1.2.1000-13

When calls are forwarded or a remote destination is configured, the caller ID is presented to the PRI and is passed to the number being called.  This is the expected result.

Example - 123-555-7890 calls extension 1105.  1105 is forwarded to 678-9012.  The originating caller ID of 123-555-7890 is seen on 678-9012.

However, at some point during the day, this stops working and the main number is presented to the forwarding device rather than the calling party.  If I reset the Route lists, then this starts working correctly again.  Then later, it stops, reset works, stops.... On and on.

I cannot find a correlating reason why this happens.

Thanks for any input or advice.

Bob
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