[cisco-voip] Calling Party - Call Forward - Route Lists
Bob Fronk
Bob at btrfronk.com
Mon Mar 12 09:27:26 EDT 2012
Good morning group.
CUCM Version - 6.1.2.1000-13
When calls are forwarded or a remote destination is configured, the caller ID is presented to the PRI and is passed to the number being called. This is the expected result.
Example - 123-555-7890 calls extension 1105. 1105 is forwarded to 678-9012. The originating caller ID of 123-555-7890 is seen on 678-9012.
However, at some point during the day, this stops working and the main number is presented to the forwarding device rather than the calling party. If I reset the Route lists, then this starts working correctly again. Then later, it stops, reset works, stops.... On and on.
I cannot find a correlating reason why this happens.
Thanks for any input or advice.
Bob
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