[cisco-voip] UC540 CME - %VOICE_IEC-3-GW:

Sam salman.shaikh22 at gmail.com
Mon Mar 12 20:10:26 EDT 2012


I have issue with UC540 when Callers call they heard fast busy, also CUE is
not working as well, I tried couple of things but no luck also I saw these
error first time in UC540

001988: Mar 12 18:57:30.447: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error
(Interface busy): IEC=1.1.182.11.26.0 on callID 59
GUID=F661D8916BD511E180B6BF41FAD8C550

I am using uc500-advipservicesk9-mz.151-2.T2 and I also found this IEC
code Hardware
Resources Unavailable

CoreOrthoCME1#sh voice iec des 1.1.182.11.26.0
    IEC Version: 1
    Entity: 1 (Gateway)
    Category: 182 (Hardware Resources Unavailable)
    Subsystem: 11 (C SCRIPTS)
    Error: 26 (Interface busy)
    Diagnostic Code: 0

UC500-CUE# sh version
UC500-CUE uptime is 0 weeks, 0 days, 0 hours, 36 minutes
Vendor:                       Freescale Inc.
Machine:                      mpc8347E sys
CPU:                          e300c1
Revision:                     3.1 (pvr 8083 0031)
Core Clock (MHz):             500
BogoMIPS:                     332.8
SKU:                          Unavailable
UDI:                          Unavailable
Chassis Type:                 UC500
Chassis Serial:
Module Type:                  Integrated-Service-Engine
Module Serial:
Compact Flash:                2097MB
SDRAM (MByte):                512

UC500-CUE# sh software versions
Cisco Unity Express version (8.5.1)
Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2010
by Cisco Systems, Inc.

Components:

 - TimeCardView version  8.0.3
 - PhoneConnect version  7.0.0
 - CUE Voicemail Language Support version  8.5.1
 - Monitor Agent version  7.0.0
 - Madrox Multi-app Support version  8.0.3
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