[cisco-voip] Getting platformConfig.xml

Tue Mar 13 13:24:22 EDT 2012

Thanks for the pointers Wes!

These are the pertinent lines in my install.log:

10/03/2009 07:26:42 InstallWizard|[line 1247] dnsMandatory: getenv dns_mandatory_on_install='false'.|<LVL::Debug>
10/03/2009 07:26:42 InstallWizard|Arguments: "DNS Client Configuration" "Do you want to enable Domain Name System (DNS) Client on this machine?" "Yes" "No" "Back" "Help"|<LVL::Debug>
[...]
10/03/2009 14:53:20 InstallWizard|Tag LocalHostDnsPrimary not found.|<LVL::Warn>
10/03/2009 14:53:20 InstallWizard|Tag LocalHostDnsSecondary not found.|<LVL::Warn>
10/03/2009 14:53:20 InstallWizard|LocalHostDnsSecondary duplicate of LocalHostDnsPrimary.  Value=.|<LVL::Warn>
10/03/2009 14:53:20 InstallWizard|Value LocalHostDomain not found.|<LVL::Warn>

I guess this means the installer chose "No" to enabling DNS? Or does this just imply that there are no DNS servers specified at this stage, but the installer may have answered "Yes"?

Regards

James.

-----Original Message-----
From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: 13 March 2012 15:51
To: Brown, James : Barclays Wealth
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Getting platformConfig.xml

I don't see a way to retrieve that file based on RTMT file specifications:
https://supportforums.cisco.com/docs/DOC-16943

the install logs should show the results of the decision but not the decision itself.  You'd need to open a TAC case and provide remote access to create a remote support account to get the file /usr/local/platform/conf/platformConfig.xml

Interestingly I don't see it any DNS specified in the platformConfig.xml on my lab server:
[root at CUCM613Pub /]# grep -i dns /usr/local/platform/conf/platformConfig.xml
[root at CUCM613Pub /]#

and the install log confirms this:
[root at CUCM613Pub root]# cd /common/log/install [root at CUCM613Pub install]# ls
car_start_time.log  dbl_start_ouput_2011_01_19_17_21_06.log  ks.cfg     rs-account.xml  rs-enable.xml
cuc-install.log     install.log                              partAlloc  rs-dv.xml       system-history.log
[root at CUCM613Pub install]# grep -i dns *
install.log:01/19/2011 16:31:50 InstallWizard|[line 1247] dnsMandatory: getenv dns_mandatory_on_install='false'.|<LVL::Debug>
install.log:01/19/2011 16:31:50 InstallWizard|Arguments: "DNS Client Configuration" "Do you want to enable Domain Name System (DNS) Client on this machine?" "Yes" "No" "Back" "Help"|<LVL::Debug>
install.log:01/19/2011 16:49:04 InstallWizard|Tag LocalHostDnsPrimary not found.|<LVL::Warn>
install.log:01/19/2011 16:49:04 InstallWizard|Tag LocalHostDnsSecondary not found.|<LVL::Warn>
install.log:01/19/2011 16:49:04 InstallWizard|LocalHostDnsSecondary duplicate of LocalHostDnsPrimary.  Value=.|<LVL::Warn>
install.log:01/19/2011 16:49:05 InstallWizard|ipmScriptListAdd: /usr/local/bin/base_scripts/sd_dnssetup -remove ALL|<LVL::Debug>
install.log:01/19/2011 16:49:09 IPM|    ipmDoTimedCommand: cmd="/usr/local/bin/base_scripts/sd_dnssetup -remove ALL", est(sec)=5, max(sec)=300|<LVL::Debug>
install.log:01/19/2011 16:49:09 IPM|    begin-of-work: [cmd="/usr/local/bin/base_scripts/sd_dnssetup -remove ALL"]|<LVL::Info>
install.log:01/19/2011 16:49:09 IPM-Child|execlp(/tmp/.ipmVl1cUf) for cmd "/usr/local/bin/base_scripts/sd_dnssetup -remove ALL"|<LVL::Debug>
install.log:01/19/2011 16:49:10 IPM|    end-of-work: [cmd="/usr/local/bin/base_scripts/sd_dnssetup -remove ALL"]|<LVL::Info>
install.log:01/19/2011 16:49:28 IPM|(CAPTURE) No DNS server provided for primary DNS check|<LVL::Debug>
install.log:01/19/2011 16:49:28 IPM|(CAPTURE) No DNS server provided for forward/reverse lookup check|<LVL::Debug>
install.log:01/19/2011 16:51:29 InstallWizard|Tag LocalHostDnsPrimary not found.|<LVL::Warn>
install.log:01/19/2011 16:51:29 InstallWizard|Tag LocalHostDnsSecondary not found.|<LVL::Warn>
install.log:01/19/2011 16:51:29 InstallWizard|LocalHostDnsSecondary duplicate of LocalHostDnsPrimary.  Value=.|<LVL::Warn>

so getting the file is non-trivial but verifying the log is pretty straight forward.

CSCtg81202    Serviceability or Platform report to capture all current info for vm lic
would be a great enhancement if you want to drop a line to your Cisco account team. I just added a Release-note so it will be visible in Bug Toolkit in 24-48 hours.

/wes

On Mar 13, 2012, at 11:24 AM, <James.Brown at barclayswealth.com> wrote:

Does anyone know if it's possible to get hold of the platformConfig.xml file that gets generated during the CUCM (v6.1.x) install process please?

I've tried downloading the install logs from RTMT and browsing around the filesystem using the CLI, but can't find it. I wanted to determine whether the installers clicked yes to enabling DNS.

Thanks in advance for any advice.

Regards

James.
Barclays Wealth is the wealth management division of Barclays Bank PLC. This email may relate to or be sent from other members of the Barclays Group.

The availability of products and services may be limited by the applicable laws and regulations in certain jurisdictions. The Barclays Group does not normally accept or offer business instructions via internet email. Any action that you might take upon this message might be at your own risk.

This email and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this email in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this email or its attachments.

Internet communications are not guaranteed to be secure or without viruses. The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this email may be monitored by the Barclays Group for operational or business reasons.

Any opinion or other information in this email or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

Barclays Bank PLC. Registered in England and Wales (registered no. 1026167).
Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

Barclays Bank PLC is authorised and regulated by the Financial Services Authority.

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip