[cisco-voip] CME Phone Remote

[Stephen Welsh]

Forgot to say:
No. 4 Reset the phone(s) to pull the updated config.

However it sounds like you are trying to create the authentication file, there is no need, as long as you have the correct path and "ip http" configured the CME router will respond accordingly.

I suggest you have a look at the Install Guide for PhoneView (http://www.unifiedfx.com/phoneview/installguide) and the "Configuring UCME for use with PhoneView" section, it has a sample config.

As for the 'trick', if you put the following in your web browser this is exactly what the phone does, so you need to make sure you are getting an AUTHORISED response back for the same request the phone sends:

http://[UCME IP Address]/CCMCIP/authenticate.asp?UserID=rc&Password=12345&devicename=SEP001A6C7B5198

Replacing the userid, password and device name etc. to match your environment.

If you email me directly I'll give you a free copy of PhoneView Lab Edition, ideal for using with UCME.

Thanks

Stephen

On 30 Mar 2012, at 21:37, cisco.voip wrote:

Ok, I've done 1,2 and 3 and they are all correct and no ITL present.
What is the trick to test the Auth URL, I have browsed to it and it seems to work.
I made the file and filled it with AUTHORIZED.

Thanks for your help, I will be moving to your product soon if this pos doesn't work
and their tech support won't help me.



On 3/30/2012 4:09 PM, Stephen Welsh wrote:
Hi,

Verify the IP Phone has the Authentication URL set, if you browse to the phone and goto the "Network Setup" page you can see what Authentication URL is in place.

To ensure the phone get the Authentication URL do the following:

1) Under telephony-service enter "create cnf-files"
2) Make sure each "phone" entry has a model specified
3) Make sure the phones web server is enabled

Check the phone doesn't have an ITL file (this may happen if it was registered to a UCM 8.x cluster previously).

If you are still stuck I know of a trick to test the Authentication URL is working.

Also,
Upgrade to a better Remote Control tool ;)

Thanks

Stephen
http://www.unifiedfx.com<http://www.unifiedfx.com/>

On 30 Mar 2012, at 20:54, cisco.voip wrote:

All, I am trying to get phone remote 2.1 working with a CME phone but I get authentication error.
that is can't reach the auth url.
I have it set for x.x.x./ccmcip/authenticate.asp, however the CME install v8.6 I do not have or see where to get this file
to put on the router?

Does anyone know how to get this to work?

THanks

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