[cisco-voip] CME Phone Remote

cisco.voip cisco.voip at verizon.net
Fri Mar 30 16:37:05 EDT 2012


Ok, I've done 1,2 and 3 and they are all correct and no ITL present.
What is the trick to test the Auth URL, I have browsed to it and it 
seems to work.
I made the file and filled it with AUTHORIZED.

Thanks for your help, I will be moving to your product soon if this pos 
doesn't work
and their tech support won't help me.



On 3/30/2012 4:09 PM, Stephen Welsh wrote:
> Hi,
>
> Verify the IP Phone has the Authentication URL set, if you browse to 
> the phone and goto the "Network Setup" page you can see what 
> Authentication URL is in place.
>
> To ensure the phone get the Authentication URL do the following:
>
> 1) Under telephony-service enter "create cnf-files"
> 2) Make sure each "phone" entry has a model specified
> 3) Make sure the phones web server is enabled
>
> Check the phone doesn't have an ITL file (this may happen if it was 
> registered to a UCM 8.x cluster previously).
>
> If you are still stuck I know of a trick to test the Authentication 
> URL is working.
>
> Also,
> Upgrade to a better Remote Control tool ;)
>
> Thanks
>
> Stephen
> http://www.unifiedfx.com
>
> On 30 Mar 2012, at 20:54, cisco.voip wrote:
>
>> All, I am trying to get phone remote 2.1 working with a CME phone but 
>> I get authentication error.
>> that is can't reach the auth url.
>> I have it set for x.x.x./ccmcip/authenticate.asp, however the CME 
>> install v8.6 I do not have or see where to get this file
>> to put on the router?
>>
>> Does anyone know how to get this to work?
>>
>> THanks
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
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