[cisco-voip] CME Phone Remote

[Stephen Welsh]

Hi,

Verify the IP Phone has the Authentication URL set, if you browse to the phone and goto the "Network Setup" page you can see what Authentication URL is in place.

To ensure the phone get the Authentication URL do the following:

1) Under telephony-service enter "create cnf-files"
2) Make sure each "phone" entry has a model specified
3) Make sure the phones web server is enabled

Check the phone doesn't have an ITL file (this may happen if it was registered to a UCM 8.x cluster previously).

If you are still stuck I know of a trick to test the Authentication URL is working.

Also,
Upgrade to a better Remote Control tool ;)

Thanks

Stephen
http://www.unifiedfx.com

On 30 Mar 2012, at 20:54, cisco.voip wrote:

All, I am trying to get phone remote 2.1 working with a CME phone but I get authentication error.
that is can't reach the auth url.
I have it set for x.x.x./ccmcip/authenticate.asp, however the CME install v8.6 I do not have or see where to get this file
to put on the router?

Does anyone know how to get this to work?

THanks

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