[cisco-voip] MWI Light stuck on or off

[Scott Voll]

Back in the day.... I had setup our Unity box to resync the MWI each night
at 2am.

YMMV

Scott

On Thu, May 3, 2012 at 2:19 AM, costas georgiou <ckos1976 at hotmail.com>wrote:

>  Hi All,
>
> We have a CUCM cluster in Chicago running CUCM version 8.5.1.13900-5 (1
> Pub, 1 Sub) and one Unity server running on version 7.0 with Unified
> Messaging.  Then we have a few remote sites hanging off this
> cluster running SRST over MPLS.  Two separate sites have complained about
> their MWI light not turning on when they have a message or vice versa.  We
> have refreshed users MWI status and the issue was still happening, we then
> rebooted the Unity server and the problem had disappeared for a couple of
> days.  I have since had an email from one of the remote locations stating
> that the MWI light does no come on again, even though they do receive email
> confirmation and apparently this is happening to a few of the users on
> site.  Any ideas?
>
> Regards
>
> Cos
>
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