[cisco-voip] Dropped calls on CUCM 6.1 cluster

Damian Turburville d_turburville at yahoo.com
Wed May 9 10:32:03 EDT 2012


Cheers Wes and Kiran,
On a possibly related note our Publisher server has started popping up Virtual Memory errors as copied below


Available virtual memory below 30 Percent.
tomcat (884 MB) uses most of the memory.

Could this be related? Is it something major that needs to be sorted?
Cheers,
DT



________________________________
 From: Wes Sisk <wsisk at cisco.com>
To: Damian Turburville <d_turburville at yahoo.com> 
Cc: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net> 
Sent: Thursday, 3 May 2012, 16:08
Subject: Re: [cisco-voip] Dropped calls on CUCM 6.1 cluster
 

Maybe something like this:
Dropped Call Troubleshooting in CUCM
https://supportforums.cisco.com/docs/DOC-1208

Regards,
Wes


On May 3, 2012, at 4:34 AM, Damian Turburville wrote:

Hi,
We are getting calls disconnected mid-call on random handsets in our CUCM 6.1 cluster( 1 pub 2 subs), actually it seems to be phones on one particular subscriber that are experiencing the issue but that might be a red herring. The users say it is happening on all types of calls but we are trying to get more detailed info from them atm.

Does anyone have any ideas how can I start to track this down? Please be as basic as possible so I can understand :-)
Many thanks,
DT_______________________________________________
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