[cisco-voip] Dropped calls on CUCM 6.1 cluster

[Kiran Ananthpur Bacche (kbacche)]

Unified Operations Manager 8.7 has a workflow based troubleshooting for
Call failures at individual site(Locations) level. Probably you might
want to look at that. Sample screenshot below

 

 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Wes Sisk
(wsisk)
Sent: Thursday, May 03, 2012 8:39 PM
To: Damian Turburville
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Dropped calls on CUCM 6.1 cluster

 

Maybe something like this:

Dropped Call Troubleshooting in CUCM

https://supportforums.cisco.com/docs/DOC-1208

 

Regards,

Wes

 

On May 3, 2012, at 4:34 AM, Damian Turburville wrote:

 

Hi,

We are getting calls disconnected mid-call on random handsets in our
CUCM 6.1 cluster( 1 pub 2 subs), actually it seems to be phones on one
particular subscriber that are experiencing the issue but that might be
a red herring. The users say it is happening on all types of calls but
we are trying to get more detailed info from them atm.

Does anyone have any ideas how can I start to track this down? Please be
as basic as possible so I can understand :-)

Many thanks,

DT

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