[cisco-voip] CUWL and UCS activation

[Ted Nugent]

Did they actually purchase the upgrade of UCCX? That would be separate from
CUWL unless they bought CUWL pro and by the sounds of it that is not
what occurred?
Normally when we've done a CUWL migration with UCCX there is almost always
a separate quote, in your case it would have come with the HA upgrade if it
was done correctly. Its a long shot but if they still have active UCSS on
UCCX then it might be available in PUT assuming that was registered but
normally UCCX is the last thing to stay under maintenance for some reason.


On Wed, May 9, 2012 at 4:00 PM, Erick Wellnitz <ewellnitzvoip at gmail.com>wrote:

> Let's finish it off this time....
>
> On Wed, May 9, 2012 at 2:59 PM, Erick Wellnitz <ewellnitzvoip at gmail.com>wrote:
>
>> Now that I have Unity/Connection straightened out it's time for UCCX.
>>
>> I'm trying ot figure out the best way to go about this.  I currently have
>> CCX 7.x enhanced with HA.  The only thing on contract are the agent seats.
>> We have CCX standard (new install) with CUWL but we need HA.
>>
>> Messy, right?  I don't think buying
>>
>> *CCX-85-UPG-LIC *
>>
>> *            CCX85-85U-S-E-S1 *
>>
>> *and *
>>
>> *CCX-85-ADDON-LIC *
>>
>> *CCX-85-A-EHA-LIC *
>>
>
> I don't think buying these is going to go over well.
>
>>
>>
>> On Wed, May 9, 2012 at 2:27 PM, Ted Nugent <tednugent73 at gmail.com> wrote:
>>
>>> yes
>>>
>>> On Wed, May 9, 2012 at 2:48 PM, Erick Wellnitz <ewellnitzvoip at gmail.com>wrote:
>>>
>>>> This brings up another interesting question.
>>>>
>>>> We have Unity 5.x HA with 224 ports (seems a bit odd but that's what
>>>> the system says).  Will we still need to order the HA license when
>>>> migrating to Connection and VMWare?
>>>>
>>>>  On Tue, May 8, 2012 at 12:55 PM, Ted Nugent <tednugent73 at gmail.com>wrote:
>>>>
>>>>> You'll need to order the Unity to Unity Connection migration via PUT.
>>>>> Once you get that you will take your old Unity license files send them to
>>>>> licensing at cisco.com (say a prayer, perhaps sacrafice a goat or
>>>>> chicken or something to appease the Cisco licensing gods), give them the
>>>>> new MAC address and the PAK for the Unity to Unity Connection migration,
>>>>> they may also ask for the SO# for the upgrade/migration so have that handy
>>>>> and they should send you back the migrated Unity licenses and the Unity
>>>>> Connection migration license which enables the Unity licenses on Unity
>>>>> Connection.
>>>>>
>>>>> Depending on the number of port you had on the old system or if you
>>>>> need an HA server you will probably want to order these $0 upgrades or
>>>>> something similar.
>>>>>
>>>>>  Product Description
>>>>> L-UNITYCN8-LIC-UPG Unity Connection 8.x, SW Feature License Add-ons
>>>>> L-UNCN8-ADD-PORT Unity Connection 8.x Add Ports
>>>>> L-UNCN8-HA-VMWARE Unity Connection 8.x HA for VMWare - eDelivery
>>>>> L-UNITYCN8-HA-PAK Unity Connection 8.x HA PAK
>>>>> L-UNITYCN8-PAK Unity Connection 8.x PAK
>>>>>
>>>>>
>>>>>
>>>>> On Tue, May 8, 2012 at 12:44 PM, Erick Wellnitz <
>>>>> ewellnitzvoip at gmail.com> wrote:
>>>>>
>>>>>> Only items related to unity/unity connection are:
>>>>>>
>>>>>> UWL-UPG-CM+UTY-PRO
>>>>>>
>>>>>> No pak for unity.
>>>>>>
>>>>>> With that said, once I activate the UCSS paks I should be able to
>>>>>> migrate from Unity to Connection, correct?
>>>>>>
>>>>>>  On Mon, May 7, 2012 at 4:09 PM, Matthew Loraditch <
>>>>>> MLoraditch at heliontechnologies.com> wrote:
>>>>>>
>>>>>>>  If you got CUWL there should be a connection PAK if you look at
>>>>>>> your order detail one of the line items under the master CUWL part should
>>>>>>> have been said PAK
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Matthew G. Loraditch - CCVP, CCNA, CCDA
>>>>>>>
>>>>>>> 1965 Greenspring Drive
>>>>>>> Timonium, MD 21093
>>>>>>>
>>>>>>> voice. 410.252.8830
>>>>>>> fax.  410.252.9284
>>>>>>>
>>>>>>> Twitter <http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>
>>>>>>> | Website <http://www.heliontechnologies.com/>  |  Email Support<support at heliontechnologies.com?subject=Technical%20Support%20Request>
>>>>>>>  ------------------------------
>>>>>>> *From:* cisco-voip-bounces at puck.nether.net [
>>>>>>> cisco-voip-bounces at puck.nether.net] on behalf of Erick Wellnitz [
>>>>>>> ewellnitzvoip at gmail.com]
>>>>>>> *Sent:* Monday, May 07, 2012 3:59 PM
>>>>>>> *To:* Buchanan, James
>>>>>>> *Cc:* cisco-voip
>>>>>>> *Subject:* Re: [cisco-voip] CUWL and UCS activation
>>>>>>>
>>>>>>>  Okay...second question and I know these are probably fairly basic
>>>>>>> but as my first project at this firm I need to make sure I get it right.
>>>>>>>
>>>>>>> I have PAKs for everything (CUCM, SME, CUP, MeetingPlace) except for
>>>>>>> Connection.  Is this normal?   Do I even need a PAK for Connection or are
>>>>>>> the server licenses available by default on install and I jsut need to add
>>>>>>> the user/mailbox licenses?
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Mon, May 7, 2012 at 2:43 PM, Buchanan, James <
>>>>>>> jbuchanan at presidio.com> wrote:
>>>>>>>
>>>>>>>>  On this, I’ve always simply entered the ESW contract number and
>>>>>>>> have had no problems accessing the software.****
>>>>>>>>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> *James Buchanan*|* UC Technology Manager *| *Presidio South *|*Presidio Networked Solutions
>>>>>>>> *****
>>>>>>>>
>>>>>>>> *12 Cadillac Dr Ste 130 Brentwood, TN 37027 *|* **
>>>>>>>> jbuchanan at presidio.com***
>>>>>>>>
>>>>>>>> *D: 615-866-5729* | *F:615-866-5781*  *www.presidio.com*<http://www.presidio.com/>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>>>>>>>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Erick Wellnitz
>>>>>>>> *Sent:* Monday, May 07, 2012 2:37 PM
>>>>>>>> *To:* cisco-voip
>>>>>>>> *Subject:* [cisco-voip] CUWL and UCS activation****
>>>>>>>>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> So, I was handed a box and told 'figure it out'.****
>>>>>>>>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> Purchased for version 8.0 and none of the PAKs have been used.****
>>>>>>>>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> Here is what I'm a bit fuzzy on:  It asks for all kinds of
>>>>>>>> information when trying to activate the UCSS PAK(s).  We're installing on
>>>>>>>> VMWare but we're going directly to 8.6.  I guess my question is:***
>>>>>>>> *
>>>>>>>>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> Do I need to enter anything in the two boxes related to system
>>>>>>>> setup?****
>>>>>>>>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> Description of purchased software tied to the software subscription.
>>>>>>>> ****
>>>>>>>>
>>>>>>>> Description of purchased software tied to the software subscription.
>>>>>>>> ****
>>>>>>>>
>>>>>>>> "IF CCM 5.0, Unity, Unity Connection, MeetingPlace or MeetingPlace
>>>>>>>> Express, enter the MAC address of the software system tied to this
>>>>>>>> subscription"****
>>>>>>>>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> "If any other Voice product, describe your system configuration,
>>>>>>>> date initially purchased and any other identifying information that you
>>>>>>>> have available"****
>>>>>>>>
>>>>>>>> ****
>>>>>>>>
>>>>>>>> I understand that once this is activated, I can request the 8.6 kit
>>>>>>>> from PUT.****
>>>>>>>>
>>>>>>>> *This message w/attachments (message) is intended solely for the
>>>>>>>> use of the intended recipient and may contain information that is
>>>>>>>> privileged, confidential or proprietary. If you are not an intended
>>>>>>>> recipient, please notify the sender, and then please delete and destroy all
>>>>>>>> copies and attachments.  Please be advised that any review or dissemination
>>>>>>>> of, or the taking of any action in reliance on, the information contained
>>>>>>>> in or attached to this message is prohibited.*****
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> cisco-voip mailing list
>>>>>> cisco-voip at puck.nether.net
>>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
>
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