[cisco-voip] Error adding in a CTI Route Point in UCCX

[Erick Wellnitz]

You don't need to configure the CTI RP or the DN in CUCM.   UCCX will
create it.

On Tue, May 22, 2012 at 11:31 AM, Collopy, Alan <
Alan.Collopy at cambridgetrust.com> wrote:

>  Hello,
>
>         I'm in the UCCX Administration trying to add in a new "Cisco
> Unified CM Telephony Trigger".  Before doing so, I went into Call Manager
> and created a new extension, and added it to the CTI Route Point.
>         When I try to add it in UCCX, it comes back and says "Failed to
> create the CTI Route Point and corresponding Line in Cisco Unified CM.
>         Any thoughts?  Are there any additional configurations I need to
> do on the Call Manager?  This particular Trigger is being set up on the
> Call Control Group:  JTAPI Group.
>
>
> Thank you,
> *Alan M. Collopy*
> Network Administrator
> Cambridge Trust Company
> 10 Fawcett St. 6th Floor
> Cambridge, MA 02138
> Office: 617.503.5234
>
>
>
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