[cisco-voip] delay answering 7962 when using GN920 wireless headset

Erick ewellnitzvoip at gmail.com
Tue May 29 10:30:18 EDT 2012


Are you using some sort of hookswitch device?

I had simillar experiences with plantronics apc-4 and apc-40 hookswitch devices.
Leaving the headset button selected on the phone resolved my issues though.

On May 29, 2012, at 3:02 AM, Richard Bradfield <Richard.Bradfield at simplot.com.au> wrote:

> We have operators using the Jabra GN920 wireless headset, they seemed to be ok when first installed on the Cisco 7962 Phones.
> 
> But now there is about 5 second delay on all calls
> 
> CUCM 7.1.3 Phone load was SCCP8-5-2 upgraded to SCCP9-2-3 made no difference to problem
> 
> Anybody any ideas?
> 
>  
> 
> Richard Bradfield   Communications Engineer
> Simplot Australia Pty. Ltd.
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