[cisco-voip] Unity Connection System Call handler

[Lelio Fulgenzi]

Alternate extensions are great, but callers will be transferred to the primary extension when dialed at at UCxn prompt. Using a voicemail box might be easier, but it uses up a license. Calls forwarded to it may behave slightly different as well. 

Other than that, another system call handler with a blank greeting that transfers to the menu structure is doable. I would avoid maintaining two. 

Sent from my iPhone...

"There's no place like 127.0.0.1"

On May 30, 2012, at 11:24 AM, Mike King <me at mpking.com> wrote:

> I have a system call handler that plays a very simple greeting, allows the caller to select 1 of 2 options.
> 
> I have a requirement that two numbers have to ring to this menu.  (one of the numbers goes directly to the menu, the other rings a huntlist first, so I can't just do a number translation in Callmanager to make it be the same number)
> 
> I know with voicemail boxes, you can add an alternate extension.  Can you do this with a system call handler?  Or do I have to just build and maintain two menu's?
> 
> Should I just remove the system call handler, and build it off a voicemail box?  
> 
> Mike
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