[cisco-voip] CUCM 8.6 Tomcat OOM with "com.rsa.sslj.x.cu" suspect under high AXL Load.

[Jason Aarons (AM)]

I wish TAC would publish that info in the UCCX Compatibility Matrix. CCBU has had a hard stance that if the exact version is not listed it's not compatible.  Now they are changing things around.  This would be 3rd customer in last 4 months that TAC has said to apply a CallManager SU version that is not exactly listed on the UCCX compatibility matrix.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf
.

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Russell Chaseling
Sent: Thursday, May 31, 2012 7:29 AM
To: Nick; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUCM 8.6 Tomcat OOM with "com.rsa.sslj.x.cu" suspect under high AXL Load.


Nick,

We are about to apply the same - had confirmation from TAC that any SUs or ESs in the 8.6.2 version are compatible with anything that is documented as compatible with 8.6.2a (aka 8.6.2.20000-2)

HTH

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nick
Sent: 31 May 2012 09:26
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CUCM 8.6 Tomcat OOM with "com.rsa.sslj.x.cu" suspect under high AXL Load.

Hi All

As per the subject line, I have hit the following Tomcat bug on 8.6.2a CSCty36110 - http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCty36110, I see that this has been resolved in the ES 8.6(2.22028.1) which I have seen some from some thread that people have installed, however this customer has UCCX, does anyone know of the ES 8.6(2.22028.1) has been tested and is compatible with UCCX 8.5.1.

Regards

Nick


itevomcid
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