[cisco-voip] Multicast MoH issue from branch router

[Steve Miller]

Do a show ephone summ
you should have a music file stored in flash


sh ephone summary

File music-on-hold.au type AU Media_Payload_G711Ulaw64k  160 bytes
Moh multicast on 239.1.1.1 port 16384 via 10.213.67.1
via 1.1.1.1

This is the music file music-on-hold.au

Multcast address 239.1.1.1

Port must match the audio stream in CCM 16384
Lan Interface 10.213.67.1
Loopback 1.1.1.1


 moh music-on-hold.au
 multicast moh 239.1.1.1 port 16384 route 10.213.67.1 1.1.1.1



________________________________
From: John Van Laecke <John.VanLaecke at ghd.com>
To: gr11 <grccie at gmail.com>; "cisco-voip at puck.nether.net" 
<cisco-voip at puck.nether.net>
Sent: Thu, November 1, 2012 5:36:59 PM
Subject: Re: [cisco-voip] Multicast MoH issue from branch router

 
Under call manager fallback whats your config for multicast ? or are you doing 
multicast over the wan ?
 
 
 
 
From:cisco-voip-bounces at puck.nether.net 
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of gr11
Sent: Thursday, 1 November 2012 8:22 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Multicast MoH issue from branch router
 
I am having this issue, one of the branch router is not streaming multicast moh. 
I was told it was working and has stopped working (not sure though)...when the 
user is put on hold - there is silence and the output of sh ccm music-on-hold   
is as below:

sh ccm music
Current active multicast sessions : 1
 Multicast       RTP port   Packets       Call   Codec    Incoming
 Address         number     in/out        id              Interface
===================================================================
239.1.1.1         16384   0/0              77911 g711ulaw                   
<<<<< no interface and packets stay at 0


CUCM - checked multicast is enabled and MRGL is assigned to DP ..On the router 
max-dn command was missing under fallback...rest is configured properly..with 
multicast route and correct file name..if i try adding max-dn i get below error 
and i am not even able  to add max-dn 1....
%DIALPEER_DB-3-ADDPEER_MEM_THRESHOLD: Addition of dial-peers limited by 
available memory

sh ephone summ output shows - no MOH file...i have tried removing and re-adding 
fallback and also re uploading the MoH file....could the issue be due to max-dn 
not configured....??? or it could be two separate issues..? Router is 3845 and 
IOS is 12.3(11r)T2....Any  clue if any one came across this????

sh ephone summ 
hairpin_block:
Max 500, Registered 0, Unregistered 0, Deceased 0 High Water Mark 501, Sockets 0
ephone_send_packet process switched 0


Max Conferences 12 with 0 active (4 allowed)
Skinny Music On Hold Status
Active MOH clients 0 (max 830), Media Clients 0, B-ACD Clients 0
No MOH file loaded    <<<<<<<<<<< even thoug file is in flash and triple checked 
and reuploaded.....


_____________________ 
This e-mail has been scanned for viruses by MessageLabs.
_____________________ 
This email and all attachments are confidential. For further important 
information about emails sent to or from GHD or if you have received this email 
in error, please refer to http://www.ghd.com/emaildisclaimer.html .
_____________________ 
This e-mail has been scanned for viruses by MessageLabs.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20121108/4cf06fa0/attachment.html>