[cisco-voip] CUCM SRV records CSCth25928

[Ryan Ratliff]

The bug applies to how UCM handles SRV records, so it would be for any SIP trunk.  I agree that it doesn't make sense to only use the first entry but if that's how the original feature was designed then we're in a situation where rather than getting a bug fixed we are changing expected behavior.  It's a fine line, and in some circumstances seems like semantics but it's the world we have to live in.

I've reached out to the developer that is assigned the bug to confirm that it really is an enhancement and see if there is any ETA for a fix.  If this is important to you then you should be sure to bring this to the attention of your account team or the UCM PM team if you happen to have contacts there.  TAC has next to no power when it comes to getting enhancement defects fixed.  To really make something happen it needs to come from marketing and they need to hear from customers and account teams.

-Ryan

On Nov 16, 2012, at 11:13 AM, Eric Pedersen <PedersenE at bennettjones.com> wrote:

Is this referring to only the CUPS publish SIP trunk or any SIP trunk? It doesn't make sense to me for CUCM to support SRV records but only use the first entry.
 
Can I just add both CUPS servers as destinations on the same SIP trunk? The bug looks like it was entered for CUCM 7.1 before multiple destinations were supported.
 
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
Sent: 15 November 2012 8:15 AM
To: Chris Ward
Cc: Cisco VoIPoE List
Subject: Re: [cisco-voip] CUCM SRV records CSCth25928
 
Since it's an enhancement you should go through your account team as well.  TAC can only push so hard on that category of defect.
 
-Ryan
 
On Nov 15, 2012, at 9:29 AM, Chris Ward (chrward) <chrward at cisco.com> wrote:
 
That defect is still unresolved. You would need to contact TAC for an ETA or for them to push the BU for faster resolution.
 
+Chris
Unity Connection TME
 
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ted Nugent
Sent: Wednesday, November 14, 2012 6:20 PM
To: Cisco VoIPoE List
Subject: [cisco-voip] CUCM SRV records CSCth25928
 
Is it possible this is still unresolved or maybe been resolved in a duplicate bug id? HOPEFULLY!
Does anyone know if this was resolved by 8.6.2?
 
CSCth25928 Bug Details
Change the behavior for invoking additional DNS SRV queries
Symptom:
When the Primary server is down CM does not try the second server mentioned in
the SRV record.
Even when the timer expires it resets the timer and again starts sending the
NOTIFY request to Primary DNS SRV record.
 
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