[cisco-voip] CXN 9.x and System Directory Handler (dial by extension or dial by name)
Jason Aarons (AM)
jason.aarons at dimensiondata.com
Sat Oct 6 06:46:27 EDT 2012
If I Import users to Unity Connection 9.0(1) and set their Extension as +1904XXXYYYY and set an Alternate Extension of YYYY can I then setup a Call Hander for dial by extension and have them external callers enter the 4 digit extension? Or would they have to enter the full E164 number? Eg Thank you for calling, if you know your parties 4 digit extension enter it now, else please press 9 for a company directory" would they be able to enter the last 4 and match against Alternate Extension?
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