[cisco-voip] CXN 9.x and System Directory Handler (dial by extension or dial by name)
Buchanan, James
jbuchanan at presidio.com
Sat Oct 6 06:52:25 EDT 2012
You could I think. However, I would use the prepend digits feature of the Caller Input section of the call handler and simply prepend the +1904.
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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Saturday, October 06, 2012 12:46 PM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: [cisco-voip] CXN 9.x and System Directory Handler (dial by extension or dial by name)
If I Import users to Unity Connection 9.0(1) and set their Extension as +1904XXXYYYY and set an Alternate Extension of YYYY can I then setup a Call Hander for dial by extension and have them external callers enter the 4 digit extension? Or would they have to enter the full E164 number? Eg Thank you for calling, if you know your parties 4 digit extension enter it now, else please press 9 for a company directory” would they be able to enter the last 4 and match against Alternate Extension?
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