[cisco-voip] CXN 9.x and System Directory Handler (dial by extension or dial by name)

[Jason Aarons (AM)]

I have multiple DID ranges at sites, so I can not presume they have the same prepend.

From: Buchanan, James [mailto:jbuchanan at presidio.com]
Sent: Saturday, October 06, 2012 6:52 AM
To: Jason Aarons (AM); cisco-voip (cisco-voip at puck.nether.net)
Subject: RE: CXN 9.x and System Directory Handler (dial by extension or dial by name)


You could I think. However, I would use the prepend digits feature of the Caller Input section of the call handler and simply prepend the +1904.


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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Saturday, October 06, 2012 12:46 PM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: [cisco-voip] CXN 9.x and System Directory Handler (dial by extension or dial by name)

If I Import users to Unity Connection 9.0(1) and set their Extension as +1904XXXYYYY and set an Alternate Extension of YYYY can I then setup a Call Hander for dial by extension and have them external callers enter the 4 digit extension?  Or would they have to enter the full E164 number?  Eg Thank you for calling, if you know your parties 4 digit extension enter it now, else please press 9 for a company directory” would they be able to enter the last 4 and match against Alternate Extension?
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itevomcid
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