[cisco-voip] Cannot get on to the GUI Admin page for Unity Connection.

[Sarjo Touray]

Hi Ryan,

Thanks for your response, I restarted the tomcat services but its still not
working. On the CLI interface, I typed the command, utils services list, it
displays all the servies and their status "Started / Stopped". I realised
the Connection Administration Service is currently (STOPPED) Out Of Service
and I could not restart it, I done know what command to restart it. I tried
utils service restart Connection Administration but it did not work.

So I have now open a TAC case with cisco.

Regards

Sarjo

On 10 October 2012 18:02, Ryan Ratliff <rratliff at cisco.com> wrote:

> Are any of the other web services running?
>
> It is possible for the tomcat virtual directory to fail being deployed
> from war file due to permissions, etc.  If in doubt contact TAC.
>
> -Ryan
>
> On Oct 10, 2012, at 5:28 AM, Sarjo Touray <sarjot at gmail.com> wrote:
>
> Hi All,
>
> We are having trouble accessing the GUI page of both our Unity Connection
> Publisher and Subscriber Servers. The Servers sits on VMware and we
> rebooted the Publisher last nite but yet still the GUI page is not
> accessable. I could ping it from my pc but when I tried the Gui it display
> an HTTP error. Please see attached erro page. Has anyone come across a
> similar problem.
>
> Any help in troubleshooting this will be appreciated.
>
> Regards
>
> Sarjo
> <CUCadmin error.png>_______________________________________________
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> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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