[cisco-voip] Cannot get on to the GUI Admin page for Unity Connection.

[Ryan Ratliff]

The tomcat catalina.out would give you more info on what's going on with that web app.  Most likely it failed to start for some reason and will have to be fixed with root access.

-Ryan

On Oct 11, 2012, at 10:35 AM, Sarjo Touray <sarjot at gmail.com> wrote:

Hi Ryan,
 
Thanks for your response, I restarted the tomcat services but its still not working. On the CLI interface, I typed the command, utils services list, it displays all the servies and their status "Started / Stopped". I realised the Connection Administration Service is currently (STOPPED) Out Of Service and I could not restart it, I done know what command to restart it. I tried utils service restart Connection Administration but it did not work.
 
So I have now open a TAC case with cisco.
 
Regards
 
Sarjo

On 10 October 2012 18:02, Ryan Ratliff <rratliff at cisco.com> wrote:
Are any of the other web services running? 

It is possible for the tomcat virtual directory to fail being deployed from war file due to permissions, etc.  If in doubt contact TAC.

-Ryan

On Oct 10, 2012, at 5:28 AM, Sarjo Touray <sarjot at gmail.com> wrote:

Hi All,
 
We are having trouble accessing the GUI page of both our Unity Connection Publisher and Subscriber Servers. The Servers sits on VMware and we rebooted the Publisher last nite but yet still the GUI page is not accessable. I could ping it from my pc but when I tried the Gui it display an HTTP error. Please see attached erro page. Has anyone come across a similar problem.
 
Any help in troubleshooting this will be appreciated.
 
Regards
 
Sarjo
<CUCadmin error.png>_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip



-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20121011/ba225899/attachment.html>