[cisco-voip] Active Recording on CIPC

Rynard Coetzee Rynard.Coetzee at bytes.co.za
Wed Oct 17 10:27:17 EDT 2012


Hi All
I have a setup between CUCM 8.6 and NICE using Active recording via SIP trunk . Recording works fine between 2 hardphones but when I use CIPC I don`t see the phone duplicating the RTP stream. I have built-in bridge enabled and did check that active recording is supported on CIPC. Any ideas what I might be missing here ?

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