[cisco-voip] Active Recording on CIPC

[Buchanan, James]

What version of IPC?

Also, what codec does NICE support for recording? You may want to make sure the Low Bandwidth setting isn’t enabled in the IPC parameters.


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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Rynard Coetzee
Sent: Wednesday, October 17, 2012 4:27 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Active Recording on CIPC

Hi All
I have a setup between CUCM 8.6 and NICE using Active recording via SIP trunk . Recording works fine between 2 hardphones but when I use CIPC I don`t see the phone duplicating the RTP stream. I have built-in bridge enabled and did check that active recording is supported on CIPC. Any ideas what I might be missing here ?

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