[cisco-voip] Unity 8.5.1

Ed Leatherman ealeatherman at gmail.com
Mon Oct 29 11:46:36 EDT 2012


I am meaning a Hunt Pilot in call routing, rather than the voice mail pilot
number:

In CUCM 7.1 (version i'm running):
Call Routing -> Route/Hunt -> Hunt Pilot


On Mon, Oct 29, 2012 at 11:35 AM, Cristina Petre
<cristina_petre80 at yahoo.de>wrote:

> Hi Ed,
>
> Thanks for answering. Ive also created a pilot number but my pilot number
> is assigned to forward all on the line to reach the unity. Do you mean it
> that way?
> Could you explain me the steps I need to do? Thanks.
>
> Von meinem iPhone gesendet
>
> Am 29.10.2012 um 16:20 schrieb Ed Leatherman <ealeatherman at gmail.com>:
>
> The way I do this is setup a pilot number in CUCM and point to your unity
> connection line group, and then setup direct routing rule in unity
> connection to send the call to the call handler greeting that you want it
> to go to.
>
> On Mon, Oct 29, 2012 at 11:19 AM, Cristina Petre <
> cristina_petre80 at yahoo.de> wrote:
>
>> Hi all,
>>
>> If i want to use call handlers in unity how is the connection between
>> cucm and unity?
>> The goal should be to dial a number from external to reach the cucm after
>> that the unity to get a welcome message and after that to go back to cucm
>> to a pilot point.
>>
>> I've created a directory number with voice mail pilot and voice mail
>> profile, on unity I've created a system call handler with a transfer rule
>> back to cucm and recorded a greeting. It's works but the problem is after I
>> dial the number I get an "sorry.. Is not available" message after that
>> phones in hunt lists ringing. I just want to hear my message nothing else.
>>
>> What's wrong on my configuration? Many thanks in advance.
>>
>> Von meinem iPhone gesendet
>> _______________________________________________
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>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
>
>
> --
> Ed Leatherman
>
>


-- 
Ed Leatherman
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