[cisco-voip] Audit trail on CM or UC

Lelio Fulgenzi lelio at uoguelph.ca
Thu Sep 13 12:56:31 EDT 2012


Erick,

Do you know if you have to initiate changes through Variphy? Or will it read the existing audit/database?

Sent from my iPhone...

"There's no place like 127.0.0.1"

On Sep 13, 2012, at 12:35 PM, Erick Amaya <eamaya at gmail.com> wrote:

> There is third party application call Variphy that will keep track of changes in the cluster database, based on username logging. You might want to check it out there is also a host of other features you might be able to utilize like phone remote control and creating macro scrips to press selected keys on the hand set.
> 
> On Sep 13, 2012, at 11:21 AM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> 
>> as far as I know, the only audit trail there is is a web page access audit trail which tells you what page someone went to. it doesn't give you a from/to audit, i.e. this data was changed from this to that.
>> 
>> there are front end management tools that give you that apparently, but then all your changes would have to go through that front end tool.
>> 
>> an audit trail would be very helpful in troubleshooting. but alas, it's not there. :(
>> 
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> Cooking with unix is easy. You just sed it and forget it. 
>>                               - LFJ (with apologies to Mr. Popeil)
>> 
>> 
>> From: "Scott Voll" <svoll.voip at gmail.com>
>> To: cisco-voip at puck.nether.net
>> Sent: Thursday, September 13, 2012 12:12:14 PM
>> Subject: [cisco-voip] Audit trail on CM or UC
>> 
>> What is our ability to audit who made changes to CM or UC?  we are looking at giving our Helpdesk basic access, but we would like to know how we can see who made what changes.
>> 
>> TIA
>> 
>> Scott
>> version 7.1 soon to be 8.6
>> 
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