[cisco-voip] Audit trail on CM or UC

Chris Lee chris at variphy.com
Thu Sep 13 13:09:35 EDT 2012


Hi There,

Erick is correct, Variphy parse the CUCM Audit log to make it human
readable.  You can either upload the audit log manually to my software
after grabbing it from RTMT or setup in RTMT to FTP the audit log files.
Point Variphy to the location of the FTP server directory and we'll read
them in automatically.  After the audit log is read in, you filter out the
"data noise" to see "who made that change".

Attached is a screenshot of our output of the feature in action.

Regards,

Chris



On Thu, Sep 13, 2012 at 11:35 AM, Erick Amaya <eamaya at gmail.com> wrote:

> There is third party application call Variphy that will keep track of
> changes in the cluster database, based on username logging. You might want
> to check it out there is also a host of other features you might be able to
> utilize like phone remote control and creating macro scrips to press
> selected keys on the hand set.
>
>
> On Sep 13, 2012, at 11:21 AM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
> as far as I know, the only audit trail there is is a web page access audit
> trail which tells you what page someone went to. it doesn't give you a
> from/to audit, i.e. this data was changed from this to that.
>
> there are front end management tools that give you that apparently, but
> then all your changes would have to go through that front end tool.
>
> an audit trail would be very helpful in troubleshooting. but alas, it's
> not there. :(
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ------------------------------
> *From: *"Scott Voll" <svoll.voip at gmail.com>
> *To: *cisco-voip at puck.nether.net
> *Sent: *Thursday, September 13, 2012 12:12:14 PM
> *Subject: *[cisco-voip] Audit trail on CM or UC
>
> What is our ability to audit who made changes to CM or UC?  we are looking
> at giving our Helpdesk basic access, but we would like to know how we can
> see who made what changes.
>
> TIA
>
> Scott
> version 7.1 soon to be 8.6
>
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