[cisco-voip] CUPC Question

[Thomas LeMay]

I have learned that your cucm and presence server user ids must match the
Active Directory id format in both case sensitivity and syntax format.  If
this is incorrect then the presence status of contacts will never present
correctly.

 

 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
Sent: Monday, September 17, 2012 1:48 PM
To: Steven Sarte
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUPC Question

 

Presence status for your contacts has nothing to do with deskphone/softphone
mode.

 

-Ryan

 

On Sep 16, 2012, at 5:55 PM, Steven Sarte wrote:

 

What about if you go in Desk Phone mode?

Thanks again,
Steven

On Fri, Sep 14, 2012 at 12:12 PM, Ted Nugent <tednugent73 at gmail.com> wrote:



No, Check the SIP Trunk Config and make sure the phones has a Subscribe CSS

configured on the device

 

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/install_upgra
de/deployment/guide/dgcucm.html

 

 

 

On Fri, Sep 14, 2012 at 11:05 AM, Steven Sarte <steven.sarte at gmail.com>

wrote:

 

With CUPC do you need to have the PC connected directly to the phone

in order for the status updates of the phone to be correctly sent to

the Presence server?

 

Thanks,

Steven

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