[cisco-voip] CUPC Question

John Van Laecke John.VanLaecke at ghd.com
Mon Sep 17 22:06:12 EDT 2012


The onhook information is done via line appearance



From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Thomas LeMay
Sent: Tuesday, 18 September 2012 11:08 AM
To: 'Ryan Ratliff'; 'Steven Sarte'
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUPC Question

I have learned that your cucm and presence server user ids must match the Active Directory id format in both case sensitivity and syntax format.  If this is incorrect then the presence status of contacts will never present correctly.



From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net]<mailto:[mailto:cisco-voip-bounces at puck.nether.net]> On Behalf Of Ryan Ratliff
Sent: Monday, September 17, 2012 1:48 PM
To: Steven Sarte
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] CUPC Question

Presence status for your contacts has nothing to do with deskphone/softphone mode.

-Ryan

On Sep 16, 2012, at 5:55 PM, Steven Sarte wrote:

What about if you go in Desk Phone mode?

Thanks again,
Steven

On Fri, Sep 14, 2012 at 12:12 PM, Ted Nugent <tednugent73 at gmail.com<mailto:tednugent73 at gmail.com>> wrote:
No, Check the SIP Trunk Config and make sure the phones has a Subscribe CSS
configured on the device

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/install_upgrade/deployment/guide/dgcucm.html



On Fri, Sep 14, 2012 at 11:05 AM, Steven Sarte <steven.sarte at gmail.com<mailto:steven.sarte at gmail.com>>
wrote:

With CUPC do you need to have the PC connected directly to the phone
in order for the status updates of the phone to be correctly sent to
the Presence server?

Thanks,
Steven
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