[cisco-voip] right fax sr140 transmission errors

Scott Voll svoll.voip at gmail.com
Wed Sep 19 13:35:47 EDT 2012


Just to come full circle......

right fax does have ECM and V.34 settings.  But that was not the problem.
 after a night of fun.... 4pm to 4am..... with both right fax support and
TAC.  we found that we had to enable T.38 corporate wide, which included
both VGWs and all our VG224s.

But that still was not the issue.  we had network issues with vmware.  we
could literally go 15 seconds with no packets.  we moved the right fax VM
to it's own virtual Nic which fixed that issue. and since then.... we seem
to be running clean.

Anyone know how they setup there VM Servers with multiple nics?  do you
team them on VM host and on the network Switch?

TIA

Scott

On Wed, Sep 19, 2012 at 8:08 AM, Eric Pedersen
<PedersenE at bennettjones.com>wrote:

>  Are you using passthrough or relay? Our rightfax is configured for T.38
> version 0 and it works well. You can see it in the SIP settings in the
> Brooktrout Configuration Tool. I don't think our rightfax version even does
> ECM although I think I read the newer ones do which could also cause
> problems.  ****
>
> ** **
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Scott Voll
> *Sent:* 18 September 2012 4:47 PM
>
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] right fax sr140 transmission errors****
>
>  ** **
>
> we just moved to a Virtual Right fax with the new virtural SR140 fax
> board.  Thus we are now doing a SIP trunk to call manager.****
>
> ** **
>
> we are getting a lot of transmission errors.  anyone have any ideas?  the
> T1 CAS is coming in on a 3845 with NO controller errors.****
>
> ** **
>
> I think maybe it has something to do with transmission speed or ECM but
> does anyone know if you can turn that stuff off?  any other thoughts?****
>
> ** **
>
> TIA****
>
> ** **
>
> Scott****
>
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